Shipping Policy

At my store, we aim to keep the delivery process straightforward and provide customers with useful information about order preparation, shipment tracking, and delivery expectations.

Where We Deliver

my store currently provides shipping services to addresses within the United States.

At this time, we do not offer standard delivery to international destinations.

Customers should make sure that the delivery address entered during checkout is a valid and complete U.S. address.

Standard Delivery

We provide free standard shipping on U.S. orders.

There is no minimum purchase requirement for standard shipping.

If a different delivery service is available for a particular order, the applicable shipping option and cost will be displayed during checkout.

Preparing Your Order

Once an order has been successfully submitted and payment has been confirmed, we generally need 1–2 business days to prepare the merchandise for shipment.

Order preparation may include verifying the order, gathering the selected products, packaging the merchandise, and arranging carrier pickup.

Orders are generally processed during business days and may not be prepared on weekends or U.S. public holidays.

Estimated Delivery Schedule

After the order has been dispatched, standard carrier transit is generally estimated at 4–6 business days.

Including the preparation period, most orders are expected to arrive within approximately 5–8 business days.

These are estimated timeframes only and should not be interpreted as guaranteed delivery dates.

Shipment Notification

When your order leaves our fulfillment process, shipment information may be sent to the email address associated with the order.

Where tracking is available, the tracking number may be included in the shipment notification.

Please allow some time for the carrier to register the first tracking scan.

Tracking Your Order

Customers can use the tracking number provided for their shipment to monitor available carrier updates.

Tracking information is supplied by the shipping carrier, and updates may occasionally be delayed while a package is moving between facilities.

Delivery Address Accuracy

Customers are responsible for checking the accuracy of the shipping information before submitting an order.

A complete address should include all applicable details, such as:

Recipient name
Street address
Apartment, unit, or suite number
City
State
ZIP code

Incomplete or inaccurate information may cause delivery problems.

Address Corrections

If you discover that your shipping address is incorrect, please contact us immediately.

If the order has not yet been dispatched, we will make reasonable efforts to update the address.

Once a package has entered the carrier's network, we may not be able to make changes to the destination.

Delays During Transit

Estimated delivery times can be affected by circumstances outside our reasonable control.

Examples include severe weather, transportation interruptions, carrier backlogs, high seasonal volume, public holidays, and other unexpected events.

A delay does not necessarily indicate that a package has been lost.

Tracking Delays

It is possible for a tracking page to remain unchanged for a period of time while a shipment is in transit.

Carrier systems may not record every movement, and some packages may receive their next scan only after reaching another facility.

If an unusual tracking delay occurs, please contact us so we can review the available information.

Delivered but Not Located

If tracking shows that a package has been delivered but you cannot find it, please check the immediate delivery area.

You may also check with other members of your household, nearby locations, neighbors, building management, or the carrier when appropriate.

If the package still cannot be located, contact us with your order number and tracking details.

Damaged Packages

If a shipment arrives with visible external damage, please keep the package and its contents.

The original packaging and shipping label may be useful when reviewing a delivery-related issue.

Missing or Incorrect Merchandise

If your package arrives without an expected item or contains merchandise that does not match your order, please contact us before returning the products.

Our team will review the order details and provide instructions for the appropriate resolution.

Multiple Packages

An order containing several products may occasionally be divided into separate shipments.

When this occurs, individual packages may have different tracking numbers and may arrive at different times.

Undeliverable Shipments

A carrier may return a package when delivery cannot be completed because of an incomplete address, incorrect address, refusal of delivery, repeated unsuccessful delivery attempts, or another carrier-related reason.

If a shipment is returned to us, we will review the order and determine what options are available.

Additional shipping charges may apply when a new shipment is requested because the original address supplied by the customer was incorrect, where permitted by law.

Shipping After Order Cancellation

If you want to cancel an order, contact us as soon as possible.

We can generally only process cancellation requests before the order has been dispatched.

After shipment, the order may need to be handled through the applicable return process instead.

Delivery Estimates and Unforeseen Events

The delivery estimates in this policy are intended to provide general guidance.

my store is not responsible for delays caused by circumstances that are outside our reasonable control, including carrier disruptions, severe weather, natural events, government restrictions, or other unexpected transportation issues, to the extent permitted by applicable law.