Welcome to my store. These Terms of Service establish the rules that apply when you browse our website, purchase merchandise, or otherwise use our online services.
By accessing the website or submitting an order, you agree to these Terms and the other policies published on our website.
Website Access
You may access and use our website for lawful purposes and personal shopping activities.
You agree not to interfere with the operation, security, or availability of the website or attempt to access areas or information that you are not authorized to access.
Customer Responsibilities
When using our website or placing an order, you are responsible for providing information that is accurate and current.
This includes information such as your name, email address, telephone number, billing information, and shipping address.
If the information supplied is incomplete or incorrect, it may affect order processing, communication, or delivery.
Product Listings
We make reasonable efforts to keep product listings accurate and informative.
Depending on the product, a listing may contain photographs, descriptions, specifications, dimensions, available options, pricing, and other details.
The appearance of a product may vary slightly from photographs due to lighting, display settings, device differences, or other factors.
Product Availability
The products displayed on our website are subject to availability.
Inventory may change without advance notice, and a product may become unavailable before or after an order is submitted.
If we cannot fulfill an accepted order because the relevant merchandise is unavailable, we may contact you regarding an alternative solution or cancel the affected portion of the order.
Pricing Information
Prices are generally displayed in U.S. dollars (USD).
Applicable taxes, shipping charges, discounts, and other amounts will be shown during checkout when applicable.
Although we make reasonable efforts to maintain accurate pricing, occasional typographical or technical errors may occur.
If a significant pricing error affects an order, we may contact the customer before fulfillment or cancel the affected order where appropriate.
Checkout and Order Submission
Before submitting an order, customers should review the products, quantities, delivery information, payment details, and order total shown at checkout.
Submitting an order constitutes a request to purchase the selected merchandise under the applicable terms.
An order confirmation may be sent after submission.
Order Review
An order may be reviewed after it has been submitted for legitimate operational, payment, security, or inventory reasons.
my store may decline or cancel an order when reasonably necessary, including in circumstances involving suspected fraud, payment authorization problems, inventory issues, incorrect product information, or unauthorized activity.
If payment has already been collected for an order that we cancel, an applicable refund will generally be issued to the original payment method.
Order Cancellation
If you need to cancel an order, please contact us as soon as possible.
We will make reasonable efforts to process cancellation requests before fulfillment or shipment.
Once an order has been dispatched, cancellation may no longer be available and the applicable return procedure may apply.
Payment Terms
Payment methods supported by our checkout are displayed during the purchase process.
Transactions may be processed through Shopify and third-party payment providers.
Customers are responsible for ensuring that the payment and billing information they provide is accurate and authorized for use.
Payment Security
For security reasons, customers should not send complete payment card details, card security codes, banking passwords, or other confidential financial credentials through email or customer support messages.
Payment providers may process sensitive payment information directly according to their own security practices.
Shipping
Shipping services and estimated delivery periods are described in our Shipping Policy.
We currently provide shipping to eligible addresses within the United States.
Delivery estimates are provided as general guidance and may be affected by carrier delays, severe weather, holidays, transportation disruptions, incorrect address information, or other circumstances beyond our reasonable control.
Returns and Refunds
Returns, exchanges, and refunds are handled according to our Refund & Return Policy.
Customers should review that policy for information regarding eligibility, return periods, excluded merchandise, shipping responsibilities, and refund processing.
Customer Communications
When you provide contact information, we may use it to communicate with you regarding your purchases and requests.
This may include order confirmations, shipment updates, delivery matters, payment issues, customer service responses, return instructions, and refund information.
Where permitted, promotional communications may also be sent in accordance with our Privacy Policy.
Website Content
The website may contain text, photographs, graphics, logos, product information, designs, and other content.
Unless otherwise stated or permitted by applicable law, website content may not be copied, reproduced, modified, distributed, or commercially used without appropriate authorization.
Acceptable Use
You agree not to use the website to:
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Break applicable laws or regulations
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Attempt unauthorized access
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Introduce malicious software or harmful code
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Disrupt website operations
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Submit fraudulent orders
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Abuse purchasing or promotional systems
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Collect another person's information without authorization
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Infringe intellectual property rights
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Engage in deceptive or harmful conduct
We may take reasonable measures to protect our website, systems, and customers from prohibited activity.
Customer Reviews and Content
If you submit a review, comment, suggestion, photograph, or other material to my store, you are responsible for ensuring that the content is lawful and does not violate the rights of others.
Submissions should not contain confidential information, malicious code, unlawful material, or misleading claims presented as fact.
Third-Party Services
Our store may use third-party services for functions such as payment processing, shipping, fulfillment, analytics, website hosting, security, advertising, or customer support.
Third-party services may operate under separate terms and privacy policies.
Your use of a third-party service may therefore be subject to that provider's own rules.
External Resources
Our website may provide links to external websites or services.
These links may be provided for convenience, but my store does not necessarily control or endorse the content, availability, security, or privacy practices of external websites.
Customers should review the applicable third-party terms before using an external service.
Website Maintenance
We may temporarily modify, suspend, or restrict access to portions of the website for maintenance, security, technical updates, improvements, or other legitimate reasons.
We aim to maintain reliable access but cannot guarantee that the website will always be available or completely free of errors.
Disclaimer
To the extent permitted by applicable law, the website and its features are provided based on their current availability.
We do not guarantee that the website will operate continuously, without interruption, or without technical defects.
Nothing in these Terms is intended to remove any warranty or consumer protection that cannot legally be excluded.
Limitation of Responsibility
To the extent permitted by law, my store will not be responsible for losses resulting from circumstances outside our reasonable control, unauthorized use of the website by others, or interruptions caused by third-party services.
Nothing in these Terms limits liability that cannot legally be limited.
Suspension of Access
We may restrict or suspend access to the website when reasonably necessary to protect our customers, systems, or business operations.
This may occur in response to suspected fraud, security threats, abusive conduct, unauthorized access attempts, or serious violations of these Terms.
Changes to These Terms
We may update these Terms of Service from time to time.
Changes may be made to reflect new products, services, website features, operational practices, or legal requirements.
The updated Terms will be published on this page and will apply as permitted by applicable law.
Applicable Law
These Terms are governed by applicable laws and regulations.
Nothing in these Terms is intended to prevent customers from exercising mandatory consumer rights or protections provided by the laws that apply to their purchase.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Contact Information
If you have questions about these Terms or need assistance with an order, please contact:
my store
220 Hollywood Ave
Bronx, NY 10465
United States
Phone: +1 347-749-0210
Email: support@flivelyorla.shop
Please include your order number when contacting us about an existing purchase.
Customer Service Hours
Our customer support team is available:
Monday–Friday, 9:00 AM–5:00 PM
We will make reasonable efforts to respond to inquiries received during our regular support hours.